Cox has agreed to pay $13 million to settle a lawsuit over deceptive cable fees in Arizona. The settlement includes a $10 million payment to the state and $3 million to be distributed to current and former customers who were impacted by the deceptive practices.
The lawsuit alleged that Cox failed to adequately disclose costs to customers, and the settlement is intended to hold the company accountable for its past deceptive charges and false promises.
Eligible customers will receive a share of the payout, and more information on eligibility for the payments can be found on the Cox website.
What was the Lawsuit
The lawsuit was about Cox Communications allegedly deceiving its customers by not adequately disclosing additional fees. The Arizona Attorney General’s Office filed a lawsuit against Cox Communications, and the company has agreed to pay $13 million to settle the lawsuit.
The settlement includes a $10 million payment to the state and $3 million to be distributed to current and former customers who were impacted by the deceptive practices.
The lawsuit alleged that Cox failed to adequately disclose costs to customers, and the settlement is intended to hold the company accountable for its past deceptive charges and false promises. Eligible customers will receive a share of the payout.
Eligible Customers Will Receive a Share of the Payout
As part of the $13 million settlement, Cox Communications will pay $3,042,494 to current and former customers who were impacted by the deceptive practices. Eligible customers will receive a share of the payout, and more information on eligibility for the payments can be found on the Cox website.
The settlement also includes a $10 million payment to the state of Arizona. The lawsuit alleged that Cox failed to adequately disclose costs to customers, and the settlement is intended to hold the company accountable for its past deceptive charges and false promises.
The payout to customers is part of the settlement agreement and is intended to compensate those who were affected by the deceptive practices.
Other Lawsuits That Cox Faced in the Past
Cox Communications has faced several lawsuits in the past, including a case where a plaintiff alleged the company’s failure to disclose costs to customers. In another significant legal battle, Cox was sued by major labels in 2018 for copyright infringement, resulting in a billion-dollar judgment against the company.
Additionally, there have been complaints filed with California’s Department of Fair Employment and Housing alleging discrimination by Cox.
The recent $13 million settlement with the state of Arizona is a response to allegations of deceptive charges and false promises, with $3 million to be distributed to affected customers. These legal challenges reflect a history of various legal disputes faced by Cox Communications.