Verizon to Refund Customers Up to $100 Each in $100 Million Lawsuit Settlement Over Undisclosed Fees

Emma Grant

Verizon settled a proposed $100 million lawsuit. The settlement is the result of a class-action lawsuit alleging that Verizon charged undisclosed administrative fees to its customers. The settlement, which was approved in December, requires Verizon to pay $100 million in total.

Eligible customers, who were Verizon wireless or data services subscribers with a postpaid plan between January 1, 2016, and November 8, 2023, may receive a refund of up to $100. To receive the payout, eligible customers must file a claim by April 15, 2024.

The settlement was a culmination of four different lawsuits brought together in a New Jersey court, and it still needs a “fairness hearing” scheduled for March. Despite the settlement, Verizon has denied any wrongdoing.

The company has stated that it “clearly identifies and describes its charges in its marketing, contracts, and billing.” The settlement website has been set up for eligible customers to file a claim, and they will need to provide the required information, including the phone number attached to the Verizon account and an option on how to receive the money.

What was the Lawsuit Against Verizon About

Verizon faced a class-action lawsuit alleging that the company charged undisclosed administrative fees to its customers. The lawsuit, filed in the Superior Court of New Jersey, claimed that Verizon’s “administrative charge” was unfair and not adequately disclosed to customers.

The plaintiffs argued that the charge was misleading, as it was not clearly identified and described in Verizon’s marketing, contracts, and billing. The $100 million settlement, approved in December, requires Verizon to pay eligible customers, who were Verizon wireless or data services subscribers with a postpaid plan between January 1, 2016, and November 8, 2023, a refund of up to $100.

Despite the settlement, Verizon has denied any wrongdoing, stating that it clearly discloses its charges in its marketing, contracts, and billing.

How Can You File a Claim for the Verizon Settlement

To file a claim for the Verizon settlement, eligible customers must do so by April 15, 2024. They can file a claim in two ways: online or by mail. If filing electronically, they need a notice ID number and a confirmation code, which they would have received by email or regular mail.

If filing by regular mail, they should print out the claim form and mail it to Verizon Administrative Charge Settlement, care of Settlement Administrator, 1650 Arch Street, Suite 2210, Philadelphia, PA 19103.

The deadline to file electronically is April 15, 2024, and if filing by regular mail, the claim form must be postmarked by that date. Eligible customers should have received a notice of the settlement by mail or email and must provide information such as how long they were/are a Verizon customer and the number of valid claims submitted.

Deadline to File a Claim for the Verizon Settlement

The deadline to file a claim for the Verizon settlement is April 15, 2024. Eligible customers, who were Verizon wireless or data services subscribers with a postpaid plan between January 1, 2016, and November 8, 2023, must submit a claim by this date.

The settlement, which is a result of a class-action lawsuit alleging undisclosed administrative fees, allows eligible customers to receive a refund of up to $100. Payments will be delivered via check or electronic payment.

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Emma Grant is a highly regarded legal news expert with a deep understanding of constitutional law and its implications in contemporary society. With her extensive background in legal journalism and analysis, Emma Grant has established herself as a trusted authority on the intersection of law, policy, and society.